Policies

Shipping

Everything ships from Glenpool, Oklahoma. I am starting local, and most orders will go by USPS.

Where I ship

For now, to addresses in the United States.

Shipping cost

Shipping rates are not set yet. The cost will be shown at checkout, before you pay.

How long it takes

For custom pieces, the typical time from idea to finished printed part is under a week. For fast orders I aim for 72 hours when I can. That is a goal, not a guarantee, and it does not include shipping time. Once a piece is with USPS, delivery time is up to them.

Returns

Custom work is final sale

Anything made to your request, including custom name plaques, commissions, and anything with your text or design on it, is final sale. It is made for you, so it cannot be returned or refunded because you changed your mind. A mistake in the text or details you gave me is not a print defect.

If a piece arrives damaged, or has a print defect

If a piece is broken in the mail, or has a clear defect that comes from my printing, email hello@sheepshop3d.com within 7 days of delivery. Include your name, what you ordered, and a few clear photos. I will look at it and make it right with a reprint or a refund.

What is not a defect

Small differences in size or color, and visible layer lines, are part of 3D printing. See the print notes below.

Ready-made pieces

Return terms for ready-made listings will be added here before real listings go on sale.

Print notes

Every piece is 3D printed. That is what makes custom work possible, and it also means a few things you should know before you order.

Size can vary slightly

Plastic can shrink or warp a little as it cools, and printers have tolerances. A finished piece can come out slightly bigger or smaller than the listing says. If an exact fit matters, such as a part that has to slot into something, tell me the measurements when you order.

Colors can differ from photos

Filament batches differ, and screens and lighting change how a color looks. Your piece may not match a photo exactly.

Layer lines are normal

Printed objects are built in thin layers, and you can usually see and feel them.

Not food-safe

My pieces are not food-safe unless a listing says so.

Not a children’s toy

My pieces are not children’s toys unless a listing says so. Small parts can be a choking hazard.

Keep them cool

Most printed plastics soften with heat. Please do not leave a piece in a hot car or in direct summer sun.